FAQs
Is the permanent bracelet process safe? Does it hurt?
It doesn't hurt at all! Your skin will be protected with a leather cover and the zap of the welding machine emits a one second flash when joining your bracelet together permanently. No fire, heat or sparks are used to create your new permanent jewelry piece.
Can I return my permanent bracelet?
No, you cannot return your permanent bracelet. As this is a personalized, made to measure piece, we do not offer refunds on this product and it is considered final sale.
What if I need to remove my permanent bracelet? Can I get it re-welded?
If you need to remove the bracelet, you can carefully cut it off with scissors or wire cutters. If you’d like to put it back on, we offer a lifetime guarantee for re-welding and re-sizing.
Would it be possible to get this with a clasp?
Currently, we cannot add a clasp to your bracelet. Though we will offer this service in the near future!
Can I wear my permanent bracelet through airport security? Will it set off alarms?
Yes, you can wear your permanent bracelet through airport security. Solid gold is not magnetic, so it will not set off metal detectors and alarms.
Will the permanent bracelet need to be removed for an MRI scan or X-Ray?
We recommend that you speak with your doctor and ask if you will need to remove your permanent jewelry during your X-ray or MRI appointment.
Most often, you will not be required to remove your permanent jewelry. Solid gold is not magnetic so it will not impact MRI scans. If you do need to remove your bracelet for any medical reason, please don’t hesitate to cut the chain. You may contact us anytime for re-welding.
