Penny Pairs is an e-commerce jewelry brand that aims to empower women with affordable well-made jewelry, and we’re looking for new people to join our team! We offer flexible work hours and hybrid setup, as well as a chance to grow with a fast-rising brand 🌎
JOB OPENINGS:
- Digital Engagement Associate
Digital Engagement Associate
The Digital Engagement Associate will be responsible for enhancing our digital presence, engaging with our audience, and driving our brand's digital strategy. He/she will work alongside the Marketing Team in providing content and engagement to all our digital platforms. He/she will also direct the customer service team in product education and in upholding brand values in conversations. Lastly, he/she will also assist in collecting customer insights from said platforms to guide the brand’s decisions. Being a creative thinker and self-starter with good interpersonal and multi-tasking skills are expected qualities for this position. Along with the Marketing Team and Creative Director, he/she must understand the brand’s essence and ensure our digital communications are aligned.
Responsibilities:
Content Development
- Manage the day-to-day social media deliverables such as posts, captions, and stories
- Collaborate with Marketing Team in developing the content calendar
- Develop, create, and publish content across the brand’s social media platforms (Instagram, Facebook, TikTok, LinkedIn, Pinterest, Youtube Shorts)
- Ensure all social media platforms are aligned and consistent
- Assist in content creation and other projects of the Marketing Team when necessary
Community Engagement
- Build relationships with our audience and foster community engagement
- Assist in replying to KOLs and managing UGC
- Manage the brand’s Viber and Telegram messaging channels
- Direct customer service team to ensure that they uphold brand values in conversations
Analytics and Reporting
- Measure and report analytics and performance of digital efforts
- Collect customer insights from digital platforms and customer service team to help direct company plans
- Stay up to date with digital trends and best practices
Skills and Requirements
- Bachelor’s degree in Marketing, Advertising, Communication, and other relevant courses
- Active user of social media, especially Instagram and TikTok
- Basic photo and video editing skills (Reels and Tiktoks)
- Experience in digital marketing, social media management and/or e-commerce
- Excellent organizational and time management skills
- Creative and able to think innovatively
- Interested in jewelry, sustainability, and fashion
- Proactive and able to work independently with minimal direction
- Open to fresh grads! Work experience is preferred but not required.
Please email your resume to marketing@pennypairs.com with the subject ‘DIGITAL ENGAGEMENT ASSOCIATE’.
